Privacy Policy

Delmonico & Dugdale values your privacy and are committed to protecting any personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Contact us through our website, phone, or email

• Schedule an appointment or request instrument services

• Join our mailing list

• Submit an inquiry about instruments, repairs, appraisals, or other services

This information may include your name, email address, phone number, mailing address, and any details you provide regarding your instrument or service request.

We may also collect limited, anonymous website usage data, such as pages visited, browser type, and general location information, to help us improve our website and better serve visitors.

How We Use Your Information

• Respond to your inquiries

• Schedule appointments and communicate about services

• Provide updates regarding repairs, restorations, or orders

• Send occasional news or announcements if you have chosen to receive them

• Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties.

Third-Party Services

Our website may use trusted third-party services for website hosting, analytics, email communications, or embedded content. These providers may collect information as necessary to perform their services and are responsible for maintaining their own privacy practices.

Cookies

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You can adjust your browser settings to disable cookies if you prefer.

Data Security

We take reasonable measures to protect the information you provide. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to safeguard your information using appropriate security practices.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Delmonico & Dugdale is committed to making our website accessible and welcoming to all visitors. We believe everyone should be able to learn about our instruments, services, and expertise with ease.

We continually work to improve the accessibility and usability of our website by following recognized accessibility best practices whenever possible. Our goal is to create an experience that is intuitive, readable, and usable across a wide range of devices and assistive technologies.

Accessibility is an ongoing effort. As we update our website, we continue to evaluate and improve features such as:

• Clear navigation and page organization

• Readable typography and color contrast

• Alternative text for meaningful images

• Keyboard-friendly navigation where possible

• Compatibility with modern screen readers and assistive technologies

Need Assistance?

If you experience difficulty accessing any part of our website or need information in an alternative format, we'd be happy to help.

Please contact us by phone or email, and we'll work with you to provide the information or assistance you need as quickly as possible.

We welcome your feedback and appreciate your help in making our website more accessible for everyone.